How to Run a Hardware Diagnostics Quick Test on a HP Laptop?
This blog is for HP users who are facing issues like laptop freezes or locks up, the Windows does not start or who want to test equipment. HP PC Hardware Diagnostics (UEFI) tool helps such users by running a quick test that will check if the main components are functioning properly or not. HP Support would like to inform you that this test checks the processor, system board, hard drive, memory & battery.
Run the Quick test on your laptop
- Shut down your laptop by pressing and holding the start button for at least five seconds.
- Turn on your HP laptop and rap the F2 key immediately about once every second until the screen of HP PC Hardware Diagnostics (UEFI) appears.
- Select the System Tests and then click on Quick Test.
- Now hit the Run Once button and then wait for the test results.
- If no components failed, run an Extensive Test or run component tests on the memory and also on the hard drive.
- If any components failed, provide any information & failure code that appears in the results or in the Tests logs on the main menu.
Update drivers & software with Windows Update
To install the latest software & hardware drivers from Microsoft for your PC, use Windows Update.
- On Windows 10 search for “Update” and select Windows Update in the search results.
- Select one of the following, on the Windows Update window:
- Click Install Now, if updates are available to download.
- Hit the Check for updates button, if no updates are currently listed and then click Install Now when Windows detects available updates.
For any further details and queries regarding this blog, you can get help from our service providers. HP technical support number is just a call 1-800-875-256 away from your reach, dial our customers care number and get all the relevant and necessary information to fix your issues within a short span of time. Our team will provide the best possible solutions using the latest technology with proper follow-ups. So connect as soon as possible for instant help.
Fix Overheating Issue in HP Laptop
Heat buildup results in serious problems for any laptop (notebook). Generally, when temperature inside the case of laptop increases above 35 degree celsius, the risk of damaging the internet components also increases. Generally the common cause of this issue is the accumulation of dust inside the device. Then internal components generate heat and the fan moves the air to cool the components to operate at normal temperatures.
Excess heat can be caused due to inadequate cooling inside the case which may result in damaging components. HP Support would like to inform you the sound of fan running constantly can indicate the overheating of laptop and then you take some steps for fixing it.
- Checking Air Flow and Heat Transfer: No air flow means no heat is transferring, so check the air vents first. The air vents can be located on the back panel and check both intake vent and outflow vents. Make sure that outflow vents are blowing hot air and intake vents are letting air in. If you don’t feel much airflow, then clean the accumulated dust by using a can of compressed air. Also, if possible, unscrew the panels where fan is located, lift it out and blow the dust out. Clean the dust from fan’s axle as well.
- Checking the dying batteries: There are several types of batteries and laptop’s battery can be reason behind overheating. Unanimous thing is that the batteries are not meant for storing at 100% or 0% batteries. If you have bought a laptop and always keep the charger in- never using the battery, then it can lead to decreasing the battery’s life span. Bad batteries won’t stop working all of sudden; they will slowly get less efficient and ultimately die which generate a lot of heat in the device. If you face this, then replace your battery. Model of computer and battery is required for replacing it. You can remove the overheated battery until you do not get it replaced.
- In some case, updating the BIOS also helps out in fixing the overheating issue or Use HP Cool Sense technology.
If the above information doesn’t help in fixing the issue, then there may be hardware failure, you can seek help from support team to fix the issue as soon as possible. Just make call on HP support number 1-800-875-256 and get your any major or minor issue resolved. Our experts provide the best and satisfactory solutions with ease and comfort. Using the latest technologies, all tricks and techniques are advised to be performed on your HP products. So get connected to our experts for instant help.
What to do when my HP Laptop Locks Up or Freezes?
Does your Hp Laptop keep freezing randomly due to which you are unable to work on it? Do you suddenly realize that it has locked up for long and creating the problem in turning on? Well, we can understand it must be frustrating but Hp Support assures you to help in fixing your problem in a right direction. Reason behind persisting issue can be corrupt system files, virus/malware infections or third party application conflicts
For Windows 10 User:
- Type Device Manager in the search box of Windows and click on Device Manager from the appeared results.
- Give a click on the arrow beside Keyboards and double-click on its name.
- Select the tab of Power Management and if you can find this tab click on Change Settings, here you will see the tab of Power Management.
- Tick the box beside Allow this device to wake the computer.
- Set your system to the sleep mode and then press any key on the keyboard to wake the system.
For Windows 8 User:
- Firstly follow the repeat the steps explained above for Windows 10; same steps to be for this Windows also and then continue with the next steps.
- Now update the latest software and hardware drivers: Search for “Update” in your Windows and from the results click on Windows Update.
- Click on Check For Updates. Windows Update will start searching for any updates available for your system.
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- If there is no update available that means your system is up-to-date.
- If any important update is recommended then install it for the betterment of the system.
- If you see optional updates then to select the update of your choice click on the optional update are available. Hit the OK button.
For any guidance or details, regarding our Hp Products users can contact to our service providers. Just HP contact helpline number Australia to resolve any query or doubt within a short of period time. Our team consists of highly qualified engineers and well-trained technicians who will resolve your issues with the best possible ways using the latest technology. Customers can even ask our agents for repair or replacement of any part of your products if required. We provide the most satisfactory and instant answers to our customers with ease and comfort. So if you are facing any difficulty while accessing your device just give a call 1-800-875-256 and get it fixed by our technicians as soon as possible.
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